- Process Analysis is a function of:
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Performance Analysis
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Quality Metrics
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Process Improvement Plan
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Quality Improvement Plan
CORRECT:
C. A is incorrect as it relates to performing measurements to present performance. B is incorrect as it relates to the specific measurements that shall be performed on the project work in order to measure quality. C is correct because process analysis
- Root Cause Analysis relates to:
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Process Analysis
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Quality Audits
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Quality Control Measurements
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Performance Measurements
CORRECT:
A. The option B is incorrect because a Quality Audit is to identify inefficiencies, non-compliance in project activities. It does not necessarily identify the root cause.
- Trend Analysis is often performed using:
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Cause and Effect Diagram
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Control Charts
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Pareto Chart
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Run Chart
CORRECT:
D. Run Chart shows the past pattern of variation. Trend Analysis involves forecasting the future trend based on past performance.
- A Pareto diagram can be best described as:
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Cause and Effect Diagram
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Scatter Chart
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Control Chart
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Histogram
CORRECT:
D. Note that Pareto diagram is not the best tool for root-cause analysis. It mainly helps the project management team to quantify and categories the defects/issues according to sources (e.g. engineering defects, acoustic defects, setup problems, etc)
- A planning phase for an engineering component generated 80 engineering drawings. The QA team randomly selected 8 drawings for inspection. This exercise can BEST be described as example of:
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Inspection
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Statistical Sampling
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Flowcharting
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Control Charting
CORRECT:
B. "Inspection” is what the team is doing on individual drawings; however, the entire exercise of random selection and inspecting a work product is known as “Statistical Sampling”